About us

1. What We Sell

At Fluffy Nest, we carefully curate every product with your pets — and your home — in mind. Whether you need a cozy bed for your cat, durable toys for your dog, or nutritious treats, we have everything to keep your furry friends happy and healthy.

But we don’t just stop there — we also offer a growing collection of home interior products to make your living space as warm and stylish as your pet’s favorite corner. This includes:

We take pride in offering only the best, ensuring that every product meets our high standards for quality, safety, and satisfaction — both for pets and their owners.

2. Our Story

Fluffy Nest was born out of a deep love for pets and the desire to provide them with the best care possible. What started as a small team of passionate animal lovers has grown into an international brand, serving pet families worldwide from our headquarters in Utrecht, Netherlands.

From the very beginning, our goal has been to create a one-stop shop where pet owners can find everything they need to keep their furry friends happy and healthy. Our journey is driven by our commitment to quality, care, and community.

3. Our Journey

We’ve partnered with trusted suppliers and manufacturers who share our passion for pets. While we don’t manufacture the products ourselves, we have spent years building strong relationships with suppliers who understand the importance of quality and care.

Our dedicated team in Utrecht manages everything from customer support to carefully packing orders with love. We work with reliable logistics partners, including USPS, FedEx, and UPS, to ensure your orders arrive quickly and safely.

Additionally, we are committed to sustainability. From eco-friendly packaging to supporting brands that use sustainable materials, we strive to make a positive impact on the planet while caring for your pets.

4. CEO Note

"At Fluffy Nest, we understand that pets are part of the family. Shopping for them should feel personal, enjoyable, and stress-free. That’s why we’re dedicated to providing high-quality products, fast delivery, and exceptional customer service. We are grateful for every customer who trusts us to care for their pets, and we hope to be your go-to partner in making your furry friends feel special for years to come."

5. Contact Information

Shop name: Fluffy Nest (part of New Gloval Vision Limited)

Correspondence address: Hemelvuur 11, De Meern 3454SP, Utrecht, Netherlands

E-mail: support@fluffy-nest.com

Telephone: +31618417741

We will try to answer your e-mail within 24 hours.

Customer service opening hours:

Mon-Fri: 09:00 - 21:00

Sun-Sun: 09:00 - 18:00