Order Cancellation Policy
Please note that once an order is placed, it cannot be cancelled under any circumstances. This policy is in place due to the following reasons:
Immediate Processing: Our fulfillment system begins processing your order as soon as it's confirmed. This includes packing and scheduling for shipment, which cannot be paused or reversed.
Inventory Allocation: Each confirmed order reserves specific stock that is no longer available to other customers. Cancelling at this stage affects inventory management and fulfillment efficiency.
However, if your order has not yet been received to us, we may still be able to assist you with modifications for sometime such as:
Changing the size or color of an item
Updating the shipping address
Making small adjustments to your order
Please contact us as soon as possible after placing your order if you would like to request a change. While we cannot guarantee all changes, we will do our best to accommodate them if the order has not yet been dispatched.
We appreciate your understanding and thank you for shopping with us.
